Privacy Policy

1. Introduction

Riseonly ("we", "us", "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and website.

2. Information We Collect

3. How We Use Your Information

• •Operating the social network and messaging features
• •Sending push notifications about messages and activity
• •Content moderation and security enforcement
• •Personalizing news feed and recommendations
• •Syncing data across your devices
• •Analytics to improve app functionality

4. Location and Maps

The location of your device is used only by Maps. Maps is off until you turn it on, and only then does Riseonly ask for access to your location. Separately, to show where your account is signed in, we work out an approximate city and country from the IP address of each session.

With Maps on, the app can record your routes and show your position to the friends you choose in Maps. You decide who sees you and who sees your routes in the Maps privacy settings. Routes are not recorded around the home you set, and friends see “At home” instead of your movement there. Maps can also work out your home from where you usually spend the night.

Continuous GPS recording in the background happens only when Precise recording is on. It is off by default. While it is off and the app is closed, the phone reports only rare, approximate points based on cell towers and Wi-Fi, and only if you allowed location access “Always”.

If a friend who is allowed to see you opens your live position, your phone may send them one fresh location even while Riseonly is closed. This also needs location access set to “Always”.

We store your routes, the places where you stayed and for how long, your home area and the photos you add to routes. Your current position, and your battery level if you chose to show it, go to the friends who can see you. Photos and short videos from your gallery appear on your routes as drafts that only you see, and nothing is uploaded until you pick it.

You can delete all your routes in the Maps settings at any time. If you leave Maps, recording and sharing stop, but your routes and Maps friends are kept in case you come back. Deleting your account deletes all Maps data.

5. Contacts

If you allow access to Contacts and keep Sync Contacts on, the app sends us the first and last names and the phone numbers from your address book, the label of each number (such as mobile or work) and your phone's region, which helps read numbers written without a country code. Nothing else from your address book is sent.

On our servers each phone number is turned into a keyed hash right away. We keep that hash with the name and the label and do not store the number itself. We use this to show which of your contacts are on Riseonly, to show them under the names you saved, and to tell you when one of them joins.

You can turn off Sync Contacts at any time in Settings > Privacy. The synced contacts are then deleted from our servers right away. Contacts from a device that has not synced for 90 days are deleted automatically, and all of them are deleted together with your account.

6. Sign-in Codes and Telegram

To sign in, you confirm your phone number with a one-time code. We send the code through our Telegram bot. The app opens the bot, the bot asks you to share your Telegram contact, and if the shared number matches the number you entered, the bot sends the code to that chat.

For this, our bot receives the Telegram contact you share and the ID of your chat with the bot. We use only the phone number and the chat ID, and we keep the link between them for up to 180 days so that later codes can go straight to the chat. Each code works only for a short time. Telegram handles these messages under its own privacy policy.

In some countries we may also send the code by SMS, a phone call or Viber. In that case the delivery provider receives your phone number and the message with the code.

7. Purchases

Premium, Premium gifts and Sparks are sold through Apple's App Store. Apple takes the payment, and we never see your card or billing details.

Apple sends us the details of each transaction: the product, the transaction number, the price and currency, the dates and the status, such as a renewal or a refund. We attach your Riseonly account ID to the purchase so that these notices reach the right account.

If you ask Apple for a refund of Sparks, we may tell Apple how many of them you have already spent. The purchase screen says this before you buy.

We keep records of purchases and Sparks transactions as part of our payment records, also after your account is deleted.

8. Information Sharing

We do not sell, rent, or transfer your personal information to third parties, except as described in this policy:

• •With your explicit consent
• •To comply with legal requirements
• •With service providers who help us operate
• •In case of merger or sale of the company

9. Data Security

We use modern data protection methods to ensure the security of your information:

• •HTTPS encryption for all API requests
• •Secure token storage in iOS Keychain
• •Local caching of media files on device
• •Automatic removal of inactive sessions
• •Content moderation to prevent violations
• •Regular security updates for the app

10. Your Rights

Depending on your location, you may have the following rights:

• •Right to access your personal data
• •Right to correct inaccurate information
• •Right to delete your data
• •Right to restrict processing
• •Right to data portability
• •Right to object to processing

11. Data Retention and Account Deletion

We keep your information while your account exists, within these limits:

• •You can delete your account in the app at any time: More > Settings > Delete account. The account is deleted within a few minutes after you confirm, and the cleanup of the rest of our systems follows shortly after.
• •Deletion removes your profile, phone number, posts, stories, likes, synced contacts, Maps data, friends, privacy settings, Sparks balance and items. Your @username becomes free again.
• •Messages you sent in chats and your comments are not deleted, because they are part of other people's conversations. They stay visible to those people and are shown as from a deleted account.
• •By default, if you do not use Riseonly for 12 months, your account is deleted automatically in the same way.
• •The IP address you registered from is deleted after 180 days. Other IP addresses we link to your account for security are deleted 180 days after we last see them.
• •The link between your phone number and your chat with our Telegram bot is kept for up to 180 days.
• •Crash reports that the app sends are deleted 30 days after they arrive.
• •Our database backups are kept for 30 days, so deleted data also disappears from backups within that time.
• •Records of purchases and Sparks transactions are kept as part of our payment records. We also keep anonymous statistics that cannot identify you, such as the country code of a phone number and the device platform.

12. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

13. Contact Information

If you have questions about this Privacy Policy, please contact us: